Frequently Asked Questions

The following Q & A do NOT pertain to Available Rentals or Rent-to-own.

What are your office hours?

A. Monday through Friday (except holidays) from 8:00 a.m. to 5:00 p.m. Applications NOT provided after 4:30 p.m.

What is your criteria to rent?

A. View Criteria

Do I need to complete a pre-application for every property that I am interested in?

A. No. If you are interested in several properties listed on one application, you only need to complete that one application and mark all the properties that you are interested in.  If you are interested in a property that is not listed on your application, then you must complete the application that is for that property.

Is this low income housing?

A. No, this is NOT low income housing.

Reverend Davila Village is the only low-income family property that we manage.

Convent Hill Gardens is the only low-income elderly (ages 62+) property that we manage.

Do I have to pay anything when I’m ready to submit the pre-application?

A. No. However, a fee may be requested from you when it is time to complete the full application depending on the property you are being processed for.

What is your application process?

A. The application process varies depending on which property you are being processed for and may or may not include the following:

  1. you will complete a full application
  2. a credit/criminal background check will be processed (a fee may be required)
  3. a home visit will be scheduled
  4. a landlord verification will be conducted
  5. an income & asset verification will be conducted

How many wait lists can I be on?

A. You can be on as many lists as you qualify for.

How do I update my information?

A. Your contact information must be updated IN WRITING ONLY by using one of the following methods:

(REMEMBER TO LIST THE LAST FOUR DIGITS OF YOUR SSN)

What is the status of my application?

A. Please call our main office at 414-463-3371 to request your status. The last four digits of your social Security number will be required.

NOTE: we do not use ranking numbers

NOTE: we do not give approximate wait times

Your status will consist of knowing that you are on or not on the wait list.

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